Welcome to splose! Here is your all-in-one guide for moving from Nookal to splose.

Our team has performed these imports plenty of times, so you're in good hands. To make sure everything goes smoothly, plan for a 3-4 week lead time before your intended go-live date.

Our team imports your Nookal data for you. This guide is comprehensive, so set aside some time and have your notes handy.

This help guide will cover:

Your workspace needs its key setup in place before we can import anything: services, locations, availability, templates, notifications, invoicing and your team. Our import team maps your Nookal data onto these, so they must exist first.

Work through Setting up splose as an account owner or admin, which covers every step in order.

Historic data, such as past appointments and notes, can only be mapped if the matching location, practitioner and service already exist in splose.

Set up all current and archived locations in splose. This is required if you're importing appointments. If you'd rather not recreate archived locations, you can match their historic appointments to an existing location during the import.

Invite all practitioners (including archived ones), and any admin members or your accountant. Every practitioner must accept their splose invite before the import runs.

You'll need archived practitioners as users if you want their historic data imported.

Set up services in splose. Set up face-to-face services as appointments and non-face-to-face services as support activities.

The following can be transferred from nookal to splose through the import:

If you use Xero and your debtors are in Xero, keep them there and manage them with the Aged Debtors report.

If your debtors are in Nookal, recreate them in splose by raising an invoice for each outstanding balance:

Manage these in splose from the Aged Debtors report.

You can create and refund account credit for clients as needed. With the Xero integration, credits and credit notes are a one-way sync: credits created in splose sync to Xero, but credits created in Xero don't sync back. Set up the Xero integration →

Nookal exports via their own support team:

We recommend requesting all of your data from Nookal for your own record-keeping.
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Before requesting your export, we recommend confirming your intended import date with the splose team first (see below), so you can time the export as close to your go-live date as possible. This minimises the gap between the data snapshot and your first day in splose.

The splose team will import your data for you. Reach out via the help chat in your dashboard to book your import date.

To book:

Please contact us 3-4 weeks before your intended go-live date so we have enough time to prepare and schedule your import.

Once you've confirmed a date, we'll send you a secure upload link to share your exported data with us.

When you get in touch, include the following so we can get things moving:

We'll provide a secure link for you to upload your data. Check that everything required is included before uploading, so your import can proceed as scheduled.

After the import is complete, you can view it from the Import Settings page. You have 48 hours to delete an import if anything is missing.

We'll notify you as each stage completes, so you'll have several chances to confirm before the import is finalised.

Import

Moving from another practice management system may seem like an overwhelming process. Rest assured, our team has helped many other businesses like yours safely transfer their Nookal data to splose. Reach out to our support team if you have any questions about the process.