You are able to set the expiry date and treatments available for service codes for accepted ACC claims.
At present, how this is managed in splose differs for regulation and contract providers.
Regulation providers
Regulation providers
Navigate to the ACC tab in the top menu of your splose workspace.
Select the accepted claim that you wish to and select view from the options.
You can now edit the accepted claim to set the expiry date and treatments available for service codes.
Once you have made your changes, click save edit.
You will now see a preview of the claim's expiry date and service code treatments used / total in the calendar.
Contract providers
Contract providers
Navigate to the Cases section of a patient's profile.
Cases allow you to manage:
the start and expiry date
utilisation by appointments, budget or hours
note that invoiced to ACC is currently not tracked in cases and this is being worked on
Case alerts is a powerful automated feature that allow you to send automated emails to users or groups based on weeks before the expiry date or on utilisation percentage.
When a case is set up, it is then selectable, if within the available dates, when booking a service for that client and the amount already allocated to that case is shown.
Tip - Case naming
Most providers name the case by the ACC service item description. This helps practitioners book the right case against the service when a patient has a purchase order with multiple service codes.
Tip - Case reporting
The cases report allows you to report on all cases across your workspace based on expiry date or issue date range.
Workspaces also use the appointments and support activities report and filter by "contains ACC Claim" with the filter "No" to complete a gap analysis of ACC services booked without a case.