splose AI for Calendar finds available appointment times for you. It checks practitioner availability, existing appointments and support activities, busy times, buffer time, travel time (if provider travel is on) and synced Google Calendars, then suggests times that fit your service.
This guide shows you how to search for times with splose AI, what it checks, how repeating appointments work, and what to check if you're not seeing the times you expect.
Before you begin
Your workspace needs a splose AI subscription. An account owner subscribes and adds users to it. More on setting up splose AI →
Check your service is assigned to both the practitioner and the location. Otherwise, that practitioner won't appear in the suggestions. More on assigning services →
How-to
Access splose AI on your calendar
Go to the Calendar.
Click the ✨ icon in the top-right corner.
Select the location(s), practitioner or group, service, time range and date range. splose AI suggests available times with available practitioners based on your selections. If there are several practitioners or times, click + to see all the suggestions.
Click a time slot to open the appointment booking pop-up. From there, you can:
select your client
link the appointment to a case
add provider travel, if needed
splose AI will suggest available times with available practitioners based on these selections.
If there are multiple practitioners or different available times, just click the + button to expand and view all time slot suggestions.
Once you've found the time that works, click the time slot to open the appointment booking pop-up. From there, you can:
Select your client
Link the appointment to a case
Add provider travel, if needed
How does it work?
What splose AI for calendar considers
splose AI on your calendar automatically checks:
Setting | What it means |
Appointments | Appointments already booked in the calendar |
Cancelled appointments | There is an option for splose AI to consider cancelled appointments in the splose AI settings page |
Support activities | Any support activities already scheduled |
Busy times | Calendar blocks or unavailable hours |
Buffer time | Follows your service settings to avoid back-to-back bookings |
Travel time | Included if provider travel is enabled |
Service duration | Only shows time slots that match the exact service duration |
Practitioner availability | Based on each practitioner's availability at each location |
Location | Matches availability based on the service's location settings |
Google Calendar | External events are included if your calendar is synced |
Repeating appointments
When using splose AI to suggest repeating times on your calendar, keep in mind:
Repeats are only allowed when the start date and end date are the same.
If you select a date range longer than one day, the repeat option will automatically change to "Does not repeat."
If you choose a repeat option based on a weekday, splose AI will automatically apply that weekday within the selected range.
This ensures splose AI only returns valid options that align with your service settings and repeat rules.
Things to Note
You will need to be subscribed to splose AI to access it on your calendar.
The maximum date range for suggestions is 184 days (approximately 6 months).
Time slots are live and update based on the latest changes in your calendar.
Google Calendar events must be synced to splose to be considered as a busy time- make sure your integration is active.
If you want splose AI to include cancelled appointment slots in available time suggestions, make sure 'Include cancelled appointment slots in splose AI for calendar' is toggled on in Settings → splose AI.
Double-check your service duration and buffer time for the most accurate results.
Double-check that your service is assigned to both the practitioner and the location to ensure that practitioner is included in the suggestions.
Double-check that your timezone is correct.
Get in touch
If you're having trouble finding appointment times and you've double-checked the notes above, reach out to us in the support chat- we're happy to lend a hand.