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Set up the ACC integration
Set up the ACC integration

ACC is an integration for New Zealand workspaces

Updated over a week ago

About ACC

The Accident Compensation Corporation (ACC) is a no-fault scheme in New Zealand that covers everyone if they're injured in an accident. This includes children, beneficiaries and students. It doesn’t matter if they’re working, unemployed or retired. It also includes visitors to New Zealand.

The cover ACC provides helps pay for the costs of recovery. This includes payment towards treatment, help at home and work, and help with income.

The splose ACC integration enables you to handle all your ACC-related tasks effortlessly from within your splose workspace. This includes invoicing and reconciling, submitting new injury claims or ACC32 claims, and managing your ACC contracts.

This guide will cover how to set up the ACC integration.


Getting started with ACC in splose

In your splose workspace, navigate to settings, then integrations.

Find the ACC integration option and click on the settings button.

Fill in your practice details

Select new practice and fill in your practice details

  1. Practice name: the name that ACC associates with your practice

  2. Vendor ID: this number is assigned to your practice by ACC as a unique identifier when you register with ACC

  3. HPI facility number: created by the Ministry of Health, the HPI is a classification and identification number that helps identify health providers and holds their information in a central national database for use by the New Zealand health and disability sector. This is optional and you can find out more here.

  4. Vendor GST number: include your GST number if you are GST registered

  5. Vendor phone number: enter your contact number for ACC to use if they need to get in touch

Important: If you are GST registered, enter your GST number into the Vendor GST number field to include GST in your invoicing to ACC.

Select new certificate and upload your Healthlink digital certificate

On the ACC integration settings page, scroll down & select + New certificate.

  1. Filename: distinguish your certificate file by giving it a name that you can identify

  2. Expiry date: digital certificates last for 12 months. Select a date of expiry so you can quickly identify when it is close to expiring

  3. Select file: Healthlink often mail a CD or USB which contains a folder with your digital certificate inside. Open this folder and search for a file with your name and with the file type .pfx. Select this to upload it to splose

  4. Passphrase: Healthlink will provide you with a certificate passphrase. You can usually find this as a text message from Healthlink, or by giving them a call here

Note: if you have trouble locating your certificate file, contact Healthlink here.

Select new practitioner and add your practitioners

On the ACC integration settings page, scroll down & select + New practitioner.

  1. Practitioner: select from all of your current practitioners listed in splose. If you do not see your practitioner listed, go to Settings, then Users, to add them

  2. ACC provider ID: a unique number is assigned by ACC to every practitioner. That practitioner should know their provider number. Call ACC if you do not have access to this

  3. Provider type: select from our list of provider types. If you do not see your provider type listed, reach out to our team at splose via the support function in your workspace

  4. Default practice: select the practice that you will be mostly based out of

  5. Certificate: select your Healthlink digital certificate

  6. Contract type: if you do not know your contract type, call ACC for assistance. If you perform a variety of Regulation and Contract type, select your most common type for now

  7. Contract class: select from the list of contract classes. This is a subclass to your Contract type

  8. Service code: this is your most common service you will be billing ACC for

  9. Billing method: select between the billing options. Contact ACC if you are unsure which type you are

Once you have completed these steps, reload your browser.

Success!

The ACC tab should now appear in the top righthand menu next to products. If not, refresh your browser.

Support

If it is not showing after you have refreshed your browser, you can chat with our support team from your workspace by clicking on the question mark icon in the top right hand corner.

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