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What to do if Zoom will not connect
What to do if Zoom will not connect

How to connect Zoom when it shows 'Checking integration status' and will not connect.

Updated over a week ago

Why Zoom will not connect

When you click Connect under the Zoom integration, if a spinning circle appears that displays 'Checking integration status' and does not load, this is likely because you are using Safari. Safari defaults to not allow pop-ups, which stops you from authorizing Splose to have access to your Zoom account. There is a way to fix this.

How to fix this

When you click connect, a notification will be displayed in the search bar. If you click the pop-up notification on the right of the search bar, it will take you to the page that was blocked.

Another option to stop this from happening is to enable pop-ups all the time on Splose. To allow pop-ups, go to the Safari menu, choose Preferences and click the Websites tab. Scroll down to Pop-up Windows and change the setting to Allow.

After this, you will be able to finish setting up the Zoom integration.

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