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Accept credit card payments from your online booking page

Learn how to enable credit card payments on your online booking page so clients can pay when they book.

With Stripe connected, you can take credit card payments through your online booking page, so clients pay for their appointment at the time they book. Payments are applied to an invoice in splose automatically.

This guide covers how to enable card payments for online bookings, set which services require payment, how clients pay, and how payments appear on invoices.


Before you begin


Assign a payment method for Stripe online booking payments

Once you have connected Stripe with splose, you can enable the credit card payment option for your splose online booking feature by following these steps:

  1. Navigate to your Workspace Settings.

  2. Under Business, select Online Bookings.

  3. Select the bookings page you would like to assign a payment method to.

  4. Select the Edit Online Booking > Settings tab.

  5. Under Payments, select the drop-down menu and select Credit Card.

  6. Click Save.

You have now enabled the credit card payment option for your splose online booking page. Clients will now be able to pay for their appointments via credit card through the splose platform.


Enable individual services for Stripe payment

  1. Go to Settings → Services.

  2. Either edit an existing service that you would like to enable payments with Stripe, or select + New service.

  3. Toggle Online Payment to on.

    1. Select whether payment is or is not required.

    2. Select whether the patient must pay in full or if a partial payment is permitted.

  4. Select Save.

  5. Repeat these steps for any additional services that require online payment.


How clients pay online

If the client follows the online booking process, they will see a section to enter their card details.

In this section, they will also see the booking details.

Clients will enter their credit card details and will need to click Confirm and Pay to complete the appointment booking.

When the payment is successful, they will see a confirmation screen.


Invoices for online payments

When a payment is completed, an invoice is created in splose. Any payments will be applied to the invoice, and any outstanding amount can be paid from the invoice page.

The payment will be held as a credit in the client's account until the client is marked as Arrived for the appointment.

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