Once you've set up your integration with Stripe, any time a card payment is made through an online booking or by paying an invoice online, the card details will be securely stored for future payments.
Note that only credit and debit cards can be stored via Stripe. Health fund cards must be processed through the Tyro Health portal or virtual terminal.
Before You Begin
Tyro Health Integration: Features and Limitations
Card Storage and Usage
Card details saved in Tyro do not sync with splose and cannot be used directly within splose for payments.
For a first invoice, card details will autofill during the initial payment process. Once saved using the “Save card details for next time” option, the card becomes available for future payments, typically starting from the second invoice onwards.
Health Fund Payments
Health fund cards cannot be stored in Stripe. These payments must be processed manually through the Tyro Health portal or virtual terminal.
How to
Integrate splose with Stripe for storing credit card details
splose also supports Tyro Health for payment processing, which does not sync card details with splose and requires manual handling of payments.
Before credit card details can be automatically stored to a client record, you must first set up the integration with Stripe.
Store client credit card details with Stripe
Once you have connected Stripe with splose, any time a card payment is made through an online booking or by paying an invoice online, the card details will be securely stored for future payments.
The stored card will then be listed on the client’s record, in the ‘Account balance’ section on the right side of the page, under the Stripe heading.
Process payments with a saved credit card
To process an invoice payment using a client's stored credit card:
Open the invoice, then click the Pay dropdown at the top of the screen.
On the drop down list, beneath the greyed-out heading of Stripe, click Credit card.
Enter the payment amount, select the card and ensure the client has authorised the payment, then click Pay.
The payment will then be processed using the stored credit card. The invoice will be updated to "paid", and you can send the client a copy of their paid invoice.
For easy reconciling, the description will be recorded in Stripe under the invoice.
FAQs
Q: Can I ask my client to store their details without making a payment?
Q: Can I ask my client to store their details without making a payment?
A: No. A payment of at least $1.00 is required to ensure the card details are valid.
Q: Can clients remove stored payment methods from their profile?
Q: Can clients remove stored payment methods from their profile?
A: Yes. Clients can view and remove stored payment methods from their profile at any time.
Q: Will clients be notified that their payment details are being stored?
Q: Will clients be notified that their payment details are being stored?
A: Standard payment processing terms apply. Client's authorise future use when completing their initial payment through splose's secure Stripe integration.
Q: What payment methods are automatically stored?
Q: What payment methods are automatically stored?
A: Credit and debit cards are automatically stored.
Q: Why don’t Tyro-saved cards appear in splose?
Q: Why don’t Tyro-saved cards appear in splose?
Tyro-saved cards do not sync with splose. They can only be used after being saved and authorised during a payment. For subsequent invoices, saved cards will autofill for faster processing.