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Invoice for a cancelled appointment

Invoice a client when they cancel an appointment in accordance with your cancellation policy.

Cancelled appointments can be invoiced if it is in line with your practice's cancellation policy.


How-to

Invoice for a cancelled appointment

  1. Navigate to the Calendar tab, and select a cancelled appointment.

  2. In the appointment slide panel, select Add Invoice.

    Screenshot of the appointment slide panel for a cancelled appointment with the Add Invoice button

You can also search for cancelled appointments from the invoice page, which categorises your appointments by status.

Screenshot of the invoice page showing appointments filtered by Cancelled status

You can also invoice a client who cancels their group appointment.

Screenshot of the appointment slide panel for a cancelled group appointment showing the Add Invoice option

Click 'Add Invoice'.

Screenshot of the new invoice form pre-filled with the cancelled appointment details
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