All Collections
Setting up your workspace
Cancellation reasons
Set up cancellation reasons for appointments
Set up cancellation reasons for appointments
Set cancellation reasons for when a client needs to cancel their appointment and use responses in reports.
Splose avatar
Written by Splose
Updated over a week ago

Splose includes a list of cancellation reasons when you join. To view and add more, go to Settings, then Cancellation reasons and create a list of cancellation reasons for appointments. Users can select these cancellation reasons when cancelling an appointment for a client.

Click + Add cancellation reason to create a new cancellation reason.

Press Save when you are ready to add the new cancellation reason.

Now, when you cancel an appointment, you will be able to select a cancellation reason.


Reports

You can view all the appointments that are marked as cancelled from the missed appointments reports.

Did this answer your question?