Splose includes a list of cancellation reasons when you join. To view and add more, go to Settings, then Cancellation reasons and create a list of cancellation reasons for appointments. Users can select these cancellation reasons when cancelling an appointment for a client.

Click + Add cancellation reason to create a new cancellation reason.

Press Save when you are ready to add the new cancellation reason.

📝 You are able to edit your cancellation rules for cancelled appointments.

Now, when you cancel an appointment, you will be able to select a cancellation reason.

You can view all the appointments that are marked as cancelled from the Missed appointments reports.
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