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Archive an appointment

Remove an appointment from your calendar and the client's file without sending any appointment notifications.

Archiving an appointment is useful if you don't want to send automated appointment communication messages to the client. Archiving will continue to retain the information within the appointment for reporting purposes.

Please note that once a appointment is archived it will not appear in batch invoicing.


Before you begin

Both individual and group appointments can be archived.


How-to

Archive an appointment

  1. Navigate to the Calendar tab.

  2. Select the appointment you would like to archive.

  3. In the appointment side panel that appears, select Archive under the notes
    section.

    Screenshot of the appointment side panel showing the Archive button below the notes section
  4. Confirm the action by selecting Archive.

    Screenshot of the Archive confirmation modal with an Archive button to confirm the action

The appointment will now be removed in splose. Archiving will not send a notification email or SMS to the client.

šŸ“ You can use the data export functionality to display all archived records. If you need to invoice for an appointment, then you may want to cancel an appointment instead of archiving it.

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