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Archive a client

Archive a client to remove them from your client list.

Archiving a client hides the client from the main search pages, such as the calendar and reports, but their information is retained and can be accessed by searching the client list.


How-to

Archive a client

  1. Navigate to the Clients tab, then select the client you would like to archive.

  2. Select the Actions drop-down menu in the top-right, then select Archive.

    Screenshot of the client profile showing the Actions drop-down menu with Archive option
  3. A pop-up will appear to confirm the action. Select Archive to proceed.

  4. A notification will pop up informing you that the client has been archived. You will also see a red archived tag next to the client's name.

    Screenshot of the client profile showing a red Archived tag next to the client name

View archived clients

  1. Select the Clients tab.

  2. Next to the Name column, select the Filters icon, then select the Archived checkbox. Press OK.

    Screenshot of the Clients tab showing the Name column Filters icon with the Archived checkbox
  3. Select an archived client. You can identify archived clients by the red Archived tag.

    Screenshot of the client list showing an archived client with the red Archived tag

Restore a client

Restoring a client allows you to reveal them in your calendar and appointments after they have been previously archived.

  1. To view archived clients, select the Clients tab.

  2. Next to the Name column, select the Filters icon, then select the Archived checkbox. Press OK.

    Screenshot of the Clients tab showing the Name column Filters icon with the Archived checkbox
  3. Select an archived client. You can identify archived clients by the red Archived tag.

    Screenshot of the client list showing an archived client with the red Archived tag
  4. In their profile, select the Actions drop-down menu, then select Restore.

    Screenshot of the archived client profile showing the Actions drop-down menu with Restore option
  5. Select Restore to confirm the process.

Permanently delete a client

You can also permanently delete a client. Be careful as this action cannot be undone.

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