Go to the ACC tab and click on "Invoices" to view all submitted invoices.
Select the three dots on the right side of each row to view, resubmit, refresh, or reconcile invoices that have been submitted to ACC.
Click on "Reconcile" to proceed to a new page displaying all invoiced services.
Matching an invoice line
splose auto reconciles and matches invoices with payments from ACC as you can see in the image below. This shows that the invoice amount that you sent to ACC is matched to the payment amount paid by ACC.
Ignoring an invoice line to re-invoice later
Toggling the button "This item will not be paid" reconciles the invoice but allows you to re-invoice for that appointment in the future if you need to make any changes. An example scenario might be that you invoiced for the wrong ACC claim.
Reconcile an unpaid invoice line
Selecting the correct payment reference when ACC has not paid the invoice amount will reconcile the invoice and will not allow you to re-invoice for this appointment in the future.
You can determine the payment details by hovering your mouse over the ACC claim number like in the image below.
Submitting an invoice
If you complete the scenarios above for all invoice lines and select Submit, this will reconcile the invoice, changing the status to Reconciled. You will not be able to edit this invoice in the future, only view.
If you leave an invoice line unreconciled the overall invoice status will remain Partially paid so that you can return later to reconcile.
