Your invoices show the address of the location the appointment belongs to. That address is set once per location, and you can hide it if you'd rather clients didn't see where you're based, useful if you're a mobile or telehealth provider working from home.
This guide covers how to add or edit a location's address, and how to show or hide it on your invoices.
Before you begin
You'll need access to Workspace Settings.
Add or edit a location's address
Navigate to your Workspace Settings.
Under Business, select Locations.
Select the location you would like to add an address to.
Scroll down to Location Address.
Either use the first field to use the address search function, or manually enter your address in the remaining fields.
Click Save.
Hide your location address
If you don't want clients to see your address, select Provides mobile and/or telehealth services on the location.
Navigate to Workspace Settings.
Under Business, select Locations.
Select the location you would like to hide the address for.
Under Location Address, toggle Provides Mobile and/or Telehealth Services to ON.
Click Save.
Things to note
Your location address shows on invoices by default.
Every location needs an address, even a telehealth one. The address field is required when you create a location.
To show your client's address on invoices instead of or as well as your own, see Set up invoice preferences and invoice templates.
Troubleshooting and FAQs
Why isn't my address showing on my invoices?
Why isn't my address showing on my invoices?
Check whether the location has Provides mobile and/or telehealth services selected. That setting hides your address from clients on invoices and online bookings. Clear it to show the address.