Skip to main content

Set up SMS and email confirmations and reminders for mobile appointments

If you travel to see clients, you can include the appointment location/their address in your SMS and email confirmations and reminders.

You can include the appointment address in your confirmation and reminders to clients, instead of showing your business location address.


Before you begin

You'll first need to set up provider travel for your services by going to Settings, Services and enabling provider travel.

Screenshot of the service settings in splose showing the provider travel toggle enabled


How-to

Update appointment templates to the travel address

When scheduling appointments, enter the address of the appointment.

Screenshot of the appointment creation form in splose showing the travel address field

Then, use the Travel address placeholder text.

Screenshot of the appointment template editor in splose showing the Travel address placeholder option being inserted

Once you have done this, the travel address will be added to your email/sms template.

Screenshot of an appointment confirmation SMS template in splose showing the travel address placeholder in the message

Click Save, and repeat for any confirmation or reminder templates.

Did this answer your question?