Managing an online booking page in splose can sometimes present challenges, such as greyed-out buttons, missing services, or embedding issues. This article provides solutions to common problems users encounter when setting up or updating their booking pages.
Troubleshooting
1. Resolving Greyed-Out "Create" Buttons During Setup
When creating a new online booking page in splose, you may encounter the "Create" button being greyed out. This issue typically occurs because no location or service has been selected. To fix this:
Go to the online booking settings in splose.
Select at least one location and enable at least one service for online booking.
Once both are selected, the "Create" button will become clickable, allowing you to proceed with your setup.
This approach should resolve the issue effectively and allow you to publish your booking page.
2. Ensuring Links and QR Codes Direct to the Correct Booking Page
Sometimes, services or practitioners may not appear when using an online booking link from your website or a QR code. This issue often arises if the link or QR code points to an outdated or incorrect online booking page. To address this:
Verify that your website buttons, QR codes, and social profile links point to the current URL of your splose online booking page.
Update all outdated links with the new, active URL.
By ensuring that all external links are accurate, you can prevent missing services or practitioners on your online booking page.
3. Updating the Embed Code for Booking Pages on Your Website
After a major update to the Splose online booking feature, your booking page settings may appear correct within Splose but not on your website. This occurs if the website's embed code needs to be updated to reflect the changes. To resolve this:
In Splose, navigate to Settings → Online bookings → Share.
Copy your Online Booking page embed code from the "Share" tab.
Replace the old embed code on your website with the new code. - Note: You might need assistance from your website administrator or developer to update the embed code.
Save and publish the changes on your website.
This step is only necessary when a major update changes embeddable components. Routine settings updates in Splose typically do not require embed code replacement.
Preventive Tips for Seamless Online Booking Management
Regularly review and update your online booking settings to ensure they remain aligned with your current services and locations.
Periodically verify and update any external links or QR codes leading to your booking page.
Check for notifications on major splose updates that may require modifications to embedding or linking practices.
By following these practices and addressing the outlined challenges, you can maintain a functional and user-friendly online booking system within splose.