Key Steps
Setting up services:
Go to settings in the top right hand corner of your workspace
Create new services for accredited employers by selecting services on the left-hand side
Under the type field, write "Accredited Employers" or "AE" for short to distinguish this service from your other services
Fill in the remaining information such as name, description, duration in minutes.
Ensure that the price reflects the ACC price alongside your copayment amount, if applicable
Save the service
Setting up Contacts:
Go to your contacts section in the top menu of your workspace and select new contact
Fill in details, including adding a new type as "Accredited Employer" or "AE"
Find accredited employer details on the ACC website here, or request a list from the splose team
Setting up Patient Details:
In settings, go to tags, and create a new Patient tag called "Accredited Employer" or "AE"
Next, assign this tag to all of your patients that are linked to an accredited employer by navigating to patient details and editing their details
Add the accredited employer tag to the patient
Scroll down to invoicing and select the specific accredited employer under the "send invoices to" heading
Save the changes
Invoicing for one Appointment:
Create a new appointment in the calendar view for a patient linked to an accredited employer
Select the correct accredited employer service and create the appointment in the calendar
Click on the appointment in the calendar and click 'Add Invoice', like you would usually
Edit the price or add invoice lines if needed, then create the invoice
Select 'Email invoice' to bring up a draft email with a default email template that contains your invoice for the accredited employer
Batch Invoicing
Note that this relies on the batch invoice add-on in the subscriptions settings of your workspace
Select 'Invoices', then 'Batch Invoice' and create a new batch invoice
Select a date period, location(s), practitioner(s) and importantly, the patient tag that you setup in step 3 of this guide
In most cases you will also select status then 'Arrived' to ensure you are not invoicing the accredited employer for cancelled or DNA appointments
Click Run to view all the un-invoiced appointments over that period
Select all of the appointments by ticking the tick-box at the top left hand side of the table, then select 'Continue', then 'Create Batch'
To email all of the invoices in one go, select 'Email invoices', ensuring that you have an appropriate invoice template that has been created
Monitoring Payments:
Monitor unpaid invoices in the calendar view via icons or by running a reports such as aged debtors
A reminder of the invoice reminder function in splose to automate email follow up of overdue invoices
Invoices paid via Stripe reconcile automatically
Invoices paid via bank transfer require manual reconciliation within splose
A reminder of the powerful 2-way Xero <> splose integration that allows reconciliation in Xero to sync to splose as well
Tags you create, such as an accredited employers tag, allow you to filter reports further
A reminder to save custom filters in each report for quick use