💡 A credit note is a document issued by providers to clients, indicating that a certain amount of money has been credited to the client's account. A credit note can be used to reduce the amount a client owes against a current invoice(s) or be applied against a future invoice(s).
💡 Credit notes are important for several reasons:
They provide a record of any adjustments made to a customer's account, which can help to prevent disputes or confusion.
They can be used to correct errors on invoices or to refund customers for returned goods or overpayments.
Credit notes are also useful for providers to keep track of their financial transactions and to maintain accurate accounting records.
⚠️ Please note, once a credit note has been associated with an invoice in splose, the invoice cannot be edited in any way. This applies even if the credit note associated with an invoice has been voided. You will need to void the invoice and create a new invoice.
You can create a credit note in splose for an invoice that isn't fully paid.
Go to Invoices, then Pay, and Add credit note.
A credit note page will be displayed, allowing you to view the invoice item lines and preview the credit note.
The credit note will be created. If Xero is connected, the credit note will be created in Xero.
