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Mark appointments and support activities as Do not invoice

Mark cancelled appointments as Do not invoice to prevent them from being invoiced.

Updated over 3 weeks ago

You can mark an invoice as Do not invoice if an appointment or support activity doesn't need to be invoiced. An appointment or support activity marked as Do not invoice will be hidden from batch invoicing and the Uninvoiced report.


How-to

Mark an appointment/support activity as "Do Not Invoice"

  1. Navigate to the Calendar tab.

  2. Select the appointment or support activity that you would like to make as Do Not Invoice.

  3. In the appointment slide panel that appears, select Do Not Invoice?

  4. The appointment/support activity will be tagged with Do Not Invoice.

Remove a Do Not Invoice tag from an appointment/support activity

  1. Navigate to the Calendar tab.

  2. Select an appointment with a Do Not Invoice tag. Appointments with this tag will appear with the grey Do Not Invoice mark on the calendar as seen below.

  3. Select Mark as Invoiceable.

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