Two-way SMS allows you to receive SMS replies from clients right from your dashboard.
Go to SMS settings, then scroll to two-way SMS, and click Enable two-way SMS
You’ll need to read and accept the two-way SMS Feature Terms & Conditions before proceeding.
You will be presented with a list of available mobile numbers. You can refresh the list to see more numbers. Click confirm once you have found a number you are happy with.
The number selected will be yours to use. Clients can save your number as a contact and reply to messages. That’s it for setting up! Now, when you send a message, it will come from your number instead of a shared Splose number.
You can message clients in a variant of ways:
From the conversations panel in the navigation menu
From the calendar
From the client page
From the communication page
Splose logs all outbound and inbound messages for audit purposes, as well as helping you make sure the message is successfully delivered.