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Reset password & log out everywhere

Owners and practitioner admins are able to force users to reset their password or to log out everywhere.

Updated over a week ago

Administrators can reset or change other users' passwords within the platform, or if they suspect their account has been compromised, they can select to log out of any sessions that they are logged into.


Before you begin

Administrators cannot perform these for other administrators.


How-to

Reset password

  1. Navigate to your Workspace Settings.

  2. Under Team, select Users.

  3. Select the Actions menu (•••) for the user you would like to reset the password for.

    This forces the user to reset their password upon their next login.

Log out everywhere

  1. Navigate to your Workspace Settings.

  2. Under Team, select Users.

  3. Select the Actions menu (•••) for the user you would like to log out.

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