Once a payment is recorded against an invoice, you can email a receipt straight from the invoice, or download it as a PDF and send it yourself.
This guide shows you how to do both, and where to find receipts for past payments.
How-to
Send receipts to a client or a contact from the Invoice page
Go to the Invoices tab, or open the client's file, and select the paid invoice.
Select the link to the payment on the invoice. It opens the receipt page.
Select Email Receipt.
Download a receipt as a PDF
Open the receipt page from the paid invoice.
Select the Actions drop-down.
Select Download PDF.
Attach the PDF to an email to your client.
Things to note
When a client pays online, they receive a receipt automatically.
📝 The payments page will show you the recent payments made, so you can view a list of receipts from here too, and filter it by payment date or active/void payments.
Troubleshooting and FAQs
My client didn't receive their receipt. What should I check?
My client didn't receive their receipt. What should I check?
Ask the client to check their spam or junk folder. If receipts and other emails from splose aren't sending at all, check that your business email is set in Settings > Workspace > Details. More on fixing email issues →
Can I resend a receipt?
Can I resend a receipt?
Yes. Open the paid invoice, select the link to the payment, and select Email Receipt again.